Release Notes: Updates to Reply Tracking

In our efforts to constantly innovate and improve our product, we’ve been heads down updating the functionality of Reply Tracking in Gmail. This feature is the most recent type of tracking in Tout’s arsenal, and one of the most useful. And today we’re happy to announce the largest improvement to Reply Tracking since it was released for Gmail users.

Here’s what we’ve improved:

  • Drastically improved how we manage and retry connections that have failed to keep you updated on replies.
  • Updates to how Tout detects a reply from your recipient
  • An edge case involving threaded emails using “RE:” in the subject line
  • An edge case involving false replies
  • We also added additional servers to handle capacity

Every new release of ToutApp includes improvements to our infrastructure and overall performance. As new features and bug fixes get rolled out, we’ll let you know, here.

  • Chelsea Serrano

    Is this update only for Gmail or does it affect Outlook as well?

    • Ali Mazzotta

      Hey Chelsea, great question! Right now Reply Tracking is only available for Gmail users.

    • Chels…we got your back. Just connected on LinkedIn. Ping me back so we can show you how we do things!

    • TK

      Right now, it is for Gmail. Outlook coming shortly!

      • Abrar Satar

        How can I track replies through outlook?

      • Abrar Satar

        Has Outlook come out yet?

  • Mauricio

    Does tracking work on main receipients or does it track CC and BCC people too