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Release notes: Chrome Email Plugins

We’ve been really busy this month – working on a brand new home page for Tout, called Command Center. However, as always, we’ve been continually improving our platform in tandem with releasing brand new functionality.

This week, we’re happy to tell you about a few things we’ve updated and fixed:

  • A fix for our OWA integration (Microsoft had made a change that removed the “Tout It” button)
  • Resolved an issue where Niko would open blank in Gmail.

Want to download ToutApp for Chrome? You can, here.

Every new release of ToutApp includes improvements to our infrastructure and overall performance. As new features and bug fixes get rolled out, we’ll let you know.

User of the Week: How our tool Niko helps with Prospecting

Name: Zarah Trinh

Company: UserTesting

Position: Biz Dev

1. What’s your company/role?

I do Enterprise Business Development at UserTesting.com. We provide an automated recruited and on-demand testing platform for companies in need of rapid, data oriented research.

Through our Customer Experience Analytics and benchmarking metrics, enterprise teams can FINALLY synthesize both qualitative and quantitative data into a digestible findings report, aligning multiple team initiatives (product, marketing, UX/ design, engineering, etc.) with overall business objectives and revenue goals.

2. Why do you love ToutApp? How do you use it for your job?

  • Sales productivity – Salesforce integration and the “Niko” bubble that makes it easy to input data into Salesforce (from any site) when I’m prospecting
  • Sales Effectiveness – I love the ability to schedule follow up reminders w/prospects, add notes as to how I should follow up in the reminder.. and not just for emails, I can setup reminders for phone calls as well
  • Sales Visibility – The ability to track and see when and if the email is opened and if they’re clicking on certain links in the email

More info on Niko:

Niko is one of our newest feature that bridges the gap between browsing the web and Salesforce. Have you ever scouted LinkedIn for a potential prospect and found a winner? Instead of manually copying information, opening a new tab to SFDC, and creating a lead….CLICK NIKO!

As you browse the web, Toutapp will pull in these respective email addresses and allow you to easily add this contact into Salesforce.

Niko’s a great tool to utilize from either Gmail or Linkedin, without ever having to page back and forth from Salesforce.

3. Why Tout vs. other sales tools in the market?

It’s so easy, integrates with our email and Salesforce, and “Niko” makes it easy for me to access analytics on a prospect and set up reminders on ANY site.

4. What was your journey into sales?

I moved to San Francisco from Alabama for the opportunity to work with talented, ambitious and hungry young professionals like myself. In my first job position after college, I built out a pre-sales position, which we called the “sales consultant” to assist a team of 24 reps on key accounts. I was a part of the first strategically closed enterprise account at that company (Comcast) and brought in a portfolio of other logos, including Yelp, Spotify and Web.com.

…. and I haven’t looked back since :)

5. What’s one of your favorite sales tricks?

My favorite trick is to ask questions I already know the answer to….For example, I sent out a proposal using ToutApp, and even though I knew the email wasn’t opened, I called the prospect to “make sure she got the email.”

.. Or when they say they’re not interested & 10 views later you reach out to call their bluff.

It works every time!

6. Favorite email you’ve ever received?

I reached out to a prospect who declined my Linkedin InMail. Two days later, she sent me an email and wanted a demo, then proceeded to tell me she had no budget and couldn’t commit to any sort of subscription. Three weeks and probably 20 tout emails later, the deal closed, AND she committed to an annual plan!

My favorite emails are the salty ones…. because they always end up sweet (if you use the analytics to your advantage)! ;-D

**Congrats to Zarah + UserTesting for winning this week! We couldn’t be happier to have you on board with ToutApp. If you’re interested in being the next featured superstar, please apply here. **


Toutal Package Webinar Recap

Last week, TK (our CEO) gave an international webinar on the “Intermediate” tools of ToutApp. Like every new program you’re learning, there are always features that are being under-utilized. In this webinar, we’ll teach you the 50% of Tout tools you’re not using that will make a significant impact on your sales workflow.

The Webinar Agenda

  1. Learn to prioritize your follow-ups
  2. Increase connect-rates over the phone
  3. Never get yelled at by your Manager! (Find out about your new best friend Niko)
  4. Tap into instant business-level data

Too excited to wait and see? Here’s a glimpse of what you’ll learn…

#1 – Intelligently follow-up.

#2 – Call your prospects when they’re “thinking” of you.

#3 – Niko–Your new best friend and automatic CRM updater.

#4 – Integrate your data systems into Tout. See things like: billing info, sign-up dates, how many templates they’re using, etc.

Next Steps:

We want feedback. What kind of webinars and tutorials would you love to see? Tell us here. 
Want to watch more tutorials? We have more tutorials on getting the most out of sales acceleration technology.

How Tout Can Give You Back That Hour of Sleep


Dear DayLight Savings Gods,
Please give us back our hour of sleep!
Sleepfully yours,

Everyone

 

Finding yourself in a bit of a slump after day lights savings time? Don't worry, you're not the only one.

From asking around at our office and talking with friends, I am relieved to find out that I am not the only only victim of these Daylight savings Blues.   #hashtag #needsleep

Don’t get me wrong, I love leaving the office when it is still light out. However, I'm finding that not enough coffee in the world can cure my serious case of the sleepys.

So, if you’re like me and are just needing some extra zzz’s, here are three time saving tricks you can use with ToutApp that will score you that extra hour of sleep you've been craving.
 

 

1. Throw it in a template
(cue “throw it in the bag” by Fabolous)


If you are feeling particularly sleepy or just down right tired of writing the same email over and over again, throw this email in a Tout template. Even if you're only emailing  4-5 propsects a day, you can easily use our templates to perfect your messaging and email prospects in one easy swoop.

Our {{dynamic_fields}} feature is our form of mail merge that adds that extra touch of personalization to each email you're sending off. In each of your templates, Tout is smart enought to auto-fill the desired dynamic field that is specific to each recipient your'e emailing.

The beauty of Tout templates is that they'll be there forever. Who knows when you'll be in a similar selling situation and you're looking to use that same email strategy? On that tired Monday, you'll be thanking your lucky stars you already have a template to send. Get your template on! 


2. Niko


Niko? What's a Niko?

Niko is one of our newest feature that bridges the gap between browsing the web and Salesforce. Have you ever scouted LinkedIn for a potential prospect and found a winner? Instead of manually copying information, opening a new tab to SFDC, and creating a lead….CLICK NIKO!

As you browse the web, Toutapp will pull in these respective email addresses and allow you to easily add this contact into Salesforce.

Niko's a great tool to utilize from either Gmail or Linkedin, without ever having to page back and forth from Salesforce.

Niko in Gmail:

Niko allows you to take the deals you're already in communication with, and easily log them as an activity in Salesforce.

If this recipient is already a lead in Salesforce, Niko will change this lead into an opportunity without ever having to leave your Gmail screen!

Niko in Linkedin:

Niko is a great tool for prospecting potential leads as you browse their LinkedIn profiles.

Find a prospect that peaks your interest? Use Niko to easily add this prospect as a lead in Salesforce. Can't acces an email address? Use SalesLoft.

Niko is designed to eliminate the extra clicks it takes to add a contact into Salesforce or update your records.

In one easy click you can update your Salesforce activity instantaneously!
 


3. Sleepiness Makes you Forgetful, Use Reminders


It’s a scientific fact- sleepiness makes you forgetful. Although this blurb was taken from WebMD (yes, WebMD), this fact does have some scientific evidence to back it up:

“In 2009, American and French researchers determined that brain events called “sharp wave ripples” are responsible for consolidating memory… Sharp wave ripples occur mostly during the deepest levels of sleep.”

So, if you are like me and your mind has been a bit scattered this week, set a reminder. Remind yourself to remind yourself. Heck, set two reminders just to make sure that you're staying on top of your hottest leads.

This reminder will appear at the top of your Gmail inbox on the day you scheduled it for.  Let's say this prospect already responded and you no longer need to be reminded to follow up: no problem!

You can set this reminder to be triggered only if this recipient has not replied back to your email.

Go ahead and set this reminder and feel the satisfaction of checking off this reminder after you have followed up.When in doubt, schedule a reminder.

ToutApp is designed to streamline your Sales process so that you can spend more time doing the things you love.. like closing those deals (and sleeping!) So although we can't give you back that hour of sleep, ToutApp can help you gain an extra hour in your workday.