How ToutApp Changed Elliot’s Workflow

Apr 17, 2013, by Lauren Buchsbaum, Happiness Officer

Our featured User of the Week entry comes from Elliot Robia, a Market Strategist at Pixel Farm. Every week or so, we'll profile a different user group who uses our app to improve their email productivity. If you would like to be featured in the future, you can apply here.

Tout has totally changed my workflow. 

At Pixel Farm, we have two distinct customers:  ad agencies and large companies.  After understanding how we can help them, prospective clients are usually eager to work with us.  Getting the initial conversation can sometimes be difficult, however.  This is where ToutApp comes in.

I started using Tout for my outbound emails a few months ago, and it's excellent.  I find leads using LinkedIn, and the app allows me to A/B test my messaging and eliminate receptive tasks (copy/pasting, typing and retyping).  Tout provides great insights via its tracking and analytics features, and the user interface is beautiful.  One of my favorite features is the email server integration which allows emails to be sent via your server -- not some third party application.  Tout can also be integrated into Salesforce, and inbound emails will land in your inbox (Outlook, Apple Mail, Gmail, etc).

Check it out. It was worth the switch for me.

Are you using ToutApp to manage your sales communications?

ToutApp Turns Three!

Apr 10, 2013, by Jen Nordine, Happiness Officer

ToutApp was founded back in 2010 as a simple tool to write your emails faster and track them. Today we help over 45,000 customers crystalize and streamline their day-to-day communications process as one of the leading sales communications platforms and we are pretty happy about it.

We're only pretty happy because much like a toddler starting to develop his own personality and character and likes and dislikes, we feel like we're just getting started in leading the change in how salespeople communicate.

ToutApp has been through quite the journey over the years let's take a look back.

2010-2011

  • Created Email Templates
  • Introduced Email Tracking

2011-2012

  • Rolled out integration with Gmail and Google Apps
  • Integrations with Highrise, Batchbook, Capsule
  • Introduced team collaboration features 
  • The Live Feed was created 

2012-2013

  • Rolled out Salesforce integration
  • Outlook integrations
  • Introduced attachment tracking
  • Website tracking
  • Made ToutApp enterprise ready
  • Introduced an analytics dashboard 

We have grown our team, our product and customers. Thank you all for being a part of the ToutApp jourmey and for what is to come. Without our amazing customers we would not be where we are today. Thanks for all your feedback and support over the years. Cannot wait for the years to come as the leading sales communications platform. Wish ToutApp a happy 3rd birthday today! 

Are you using ToutApp to manage your sales communications?

Introducing: The Sales Communications Dashboard

Apr 4, 2013, by Tawheed Kader (TK), Founder and CEO

First of all, Happy Friday.

For those of you that are already ToutApp users, I hope you had a fantastic week of sales communications with new and exciting leads. Thanks to Tout's Live Feed, you already know who your most engaged leads were, and have probably closed a few more deals than you normally would have since you focused your time on the right people.

For this Friday, as you reflect on how the week went and what you want to do differently next week, we want to give you something that helps synthesize how your sales communications went this week.

 

Today, we're introducing something brand new that is going to take your sales game to the next level. Today, we're announcing something takes all of that amazing analytics and tracking data around your sales emails and wraps it into one meaningful dashboard. Today, we're announcing our real-time sales communications dashboard.

Although its unorthodox to release stuff on a Friday, we thought it would be great because as you wind down on your long week, you can go ahead and log into ToutApp Dashboard, click on the "This Week" button, and see how your whole week looked in terms of your sales communications.

Tout's pulse dashboard will make meaning out of all those individual email views and clicks and tell you:

  1. Which times of the weeks were busiest for you
  2. Which times of the week your customers were most engaged
  3. How many emails you dealt with this week
  4. Which templates you used the most
  5. What kind of email content drove the most engagement
  6. Who your most engaged leads/prospects/customers are

And ofcourse, the dashboard was designed for Managers and Teams in mind first, so it'll also help you tap into the sales communications across your organization and see how everyones doing as a whole.

We've put in a significant amount of investment into the underlying data infrastrucutre for processing our email and engagement data. We think this dashboard is just the beginning. 

If you and your sales team aren't on ToutApp yet, what are you waiting for? Get Touting.

Are you using ToutApp to manage your sales communications?

How Dyn Uses ToutApp’s Email Tracking and Analytics to Delight Customers

Apr 2, 2013, by Lauren Buchsbaum, Happiness Officer

You’d never thought DNS and email delivery could get this exciting. Dyn are the coolest kids on the block making the internet work. They’ve delighted us with their Most Reputable Sender in the World campaign and their nontraditional take on classic internet memes.

When they’re not busy powering the internet, Dyn’s business development and marketing teams use Tout to improve their emails.

Tout is great for "reaching out to existing customers... Since there are wayyyyyyy more customers than there are BDRs, it helps us keep in contact with them all and inform them of other offerings Dyn has." - AJ Garron, Business Development Rep

As a very customer-centric company (we’ve written about Dyn’s credo and how they put the customer first here), the Dyn team use ToutApp to stay in touch with more customers while keeping the conversation personal. Our templates save the team time re-writing the same communications, and email tracking kicks in to make sure that Dyn’s reps are engaging with the most interested customers.

“Our team loves using ToutApp. Efficiency and 'working smart' are some of our credos here at Dyn, and ToutApp is a major tool to help promote both of them. It's a great connection tool that we use every day.' - John Zahr, Business Development Manager

"ToutApp is a great tool to not only learn how effective you are at first impressions, but also increase the number of first impressions you can achieve in a work day. It makes your emails more about the customers, rather than yourself using its customized templates. If there is one tool in your marketing and sales teams’ hands that is fist pump worthy...this is it." -Ryan O'Hara, Event Marketing

Tout’s offerings not only help Dyn send out a larger quantity of emails, they also improve the quality of them. Template analytics keep the team on top of their game by letting them know how effective each email is. Not only does Tout help Dyn succeed as a business, it lets them give their customers more of the information they want.

In fact, if you’re a Tout customer looking for your own email servers to send from, we definitely recommend that you check Dyn out. Existing Tout users can set up SMTP with them here.

You can learn more about why Dyn loves us by signing up for a ToutApp account today.

Are you using ToutApp to manage your sales communications?

ToutApp for Outlook introduces Advanced Email and Presentation Tracking

Mar 25, 2013, by Tara Meyer, Happiness Officer

Today, we're announcing Version 2.0 of ToutApp for Outlook. With it, you get a rock solid battled-tested plugin that adds Tout email tracking, templates and our newly introduced presentation tracking to Outlook versions spanning from 2007 to 2013.

Watch the Video Overview

How is it battle tested?

Since releasing our Outlook plugin last year, we've been hard at work working with customers across major enterprises spanning Outlook versions 2007 to 2013 and Windows versions XP, 7 and even Windows 8.

Tout already offers you the most advanced email and templating in the sales communications space, and today we're happy to announce support for presentation tracking right from inside of Outlook.

Why Tout for Outlook?

For those of you unfamiliar with Tout or email tracking in general, Tout's sales communications platform plugs into Outlook, Gmail, and your CRM to help solve these key problems in your day-to-day sales process:

  1. Not knowing what happens to your important sales emails after hitting "Send."
  2. Constantly jumping back and forth from your Outlook into your CRM having to manually upadate your sales communications. 
  3. Having to constantly re-attach files, or re-write the same emails over, and over, and over. 

Key Features

  1. Email and presentation tracking with real-time feed: You know when your email is opened, links are clicked, presentations are viewed down to the page and even when someone replies. See who is engaging with your emails as it happens right from Outlook so you can manage your time and follow up effectively. 
     
  2. Customizable templates. Write emails faster with saved templates. You can also draft an email up on the fly and save it as a template. Bonus - add a trackable attachment just as you're about to send the email.
     
  3. Auto-update your CRM. Forgot to update your CRM? No need to include a BCC or hop into your contact record. Tout auto updates your CRM once you send your email. 

To get started with ToutApp for Outlook, you can download the latest version here.

If you don't have a ToutApp account yet, start here.

Are you using ToutApp to manage your sales communications?