Maximize your Sales Responses with Reply Tracking

Nov 19, 2012, by Lauren Buchsbaum, Happiness Officer

ToutApp just got a little smarter

It's always been our goal to give you real-time insight into your daily emails so that you can be more productive. We'll tell you when someone views your email, clicks on a link, and most recently when a recipient visits your website.

Replies matter

But real conversations aren't just about tracking. For lack of a better word, they're about... conversing, the give-and-take of replying back and forth. Having to wait around for your dream customer to respond to your email is frustrating.

That's why we recently rolled out reply tracking for the vast majority of our users. Now, if a prospect responds to your email, we'll display this in the Live Feed along with all of our other tracking information.

Here's a video that shows reply tracking in action:

Right now, reply tracking works for our Gmail and Google Apps users. We'll be extending this to our other integrations soon. We're also looking to roll out some cool new features with this technology soon, such as alerting you if an important email does or doesn't recieve a reply after x days.

Sign up for ToutApp and check out reply tracking today.

Are you using ToutApp to manage your sales communications?

Learn Which Leads are Visiting Your Website

Nov 6, 2012, by Lauren Buchsbaum, Happiness Officer

Before the days of email tracking, you would send out emails and have no idea what happened to them. It was a complete mystery whether your messages were received, viewed, read, or forwarded to others. That’s why we created ToutApp, a simple way to track and manage your day-to-day sales emails.

Are Your Leads Browsing Your Website?

But there’s always more that can be measured. The people you’re emailing are visiting your corporate website, for instance, and clicking around to visit various pages. We knew it would be helpful for our users if they could see which leads were visiting their site. So we introduced Tout Site Tracking.

 

Track Site Visits in the Live Feed

If you're a ToutApp user, you're probably already addicted to our Live Feed that shows you when your emails are being viewed or clicked in real-time.

Now, with Tout Site Tracking, we'll show you when visits are happening in real-time as well. We’ll log repeat visits and show which pages your email recipients clicked through to. This helps shed insight on your leads’ behavior so you can craft the perfect follow up... or better yet, call the lead right then and there to help.

Are you using ToutApp?

Along with site tracking, we offer view and click tracking, templates, email analytics, CRM integration, and team collaboration features. Check out ToutApp today to get powerful insights into the actions of the people you’re emailing.

If you have a cool tip or best practice to share about how you make ToutApp work for you, we'd love to hear! Submit your own tip here. 

Are you using ToutApp to manage your sales communications?